Press 1 For Nick

Por: Press 1 For Nick
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
317 episodios disponibles

Latest episodes of the podcast Press 1 For Nick

Mostrando página 13 de 16

Mary Poppen - Chief Customer Officer, Glint at LinkedIn (Customer Success) 06/05/2021
Dan Brousseau - Senior Vice President, Head of Client Experience at City National Bank [Customer Experience] 04/05/2021
Marcus Sheridan - Author, They Ask, You Answer [Customer Obsessed] 30/04/2021
Dr. Chris Phelps - Dentist, Author & Cialdini Method Certified Trainer [Influence] 27/04/2021
J.J. Peterson - StoryBrand Chief of Teaching and Facilitation at StoryBrand and Co-Author of the Book, Marketing Made Simple [Marketing] 23/04/2021
Ben Gertz - Director of Learning and Development at EcoWater Systems LLC [Learning & Development] 20/04/2021
Kieron Kitson-Walters - Senior System Administrator at Under Armour [Customer Service] 16/04/2021
Ebrahim Hyder - VP Consumer Support at Michael Kors [Customer Service] 13/04/2021
Marc Havercroft - Global Chief Customer Officer - SAP Cloud Business Group| SAP SuccessFactors 09/04/2021
Alice Sesay Pope - SVP, Global Head of Contact Centers at VISA [Digital Transformation] 06/04/2021
Genefa Murphy - Chief Marketing Officer at Five9 [Marketing / Contact Center] 02/04/2021
Jason Bradshaw - Chief Customer & Marketing Officer at Volkswagen Group Australia [Customer Experience] 30/03/2021
Stacy Sherman - Director of Customer Experience & Employee Engagement at a global company, Schindler Elevator Corporation [Employee Engagement] 26/03/2021
Jason Van Camp - Author of Deliberate Discomfort: How U.S. Special Operations Forces Overcome Fear and Dare to Win by Getting Comfortable Being Uncomfortable [Service] 23/03/2021
Lewis Taylor - VP, Head of Global CX & Austin Site Lead at Dropbox [Customer Service] 19/03/2021
Ian Golding - CEO and Founder - Customer Experience Consultancy [Customer Experience] 16/03/2021
Peter Fader - Professor of Marketing, the Wharton School of the University of Pennsylvania [Customer Centricity] 12/03/2021
Jenny Dempsey - Customer Experience Manager at NumberBarn and FruitStand LLC [Customer Experience] 09/03/2021
Monica Deal - Director of Customer Experience at Lexis Nexis [Customer Success] 06/03/2021
Kwame Christian - Author, Finding Confidence in Conflict [Conflict] 04/03/2021
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