Press 1 For Nick

Por: Press 1 For Nick
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
317 episodios disponibles

Latest episodes of the podcast Press 1 For Nick

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Charlie Godfrey - Senior Director at Genesys [Empathy] 17/11/2021
Carolyne Truelove - Head of Global Fan Experience at Fanatics, Inc. [Fan Experience] 15/11/2021
Steve Cadigan - LinkedIn's First Chief HR Officer, Future of Work Obsessed, Board Member & Teacher [Workquake] 10/11/2021
Mark and John X. Cronin - Crazy Socks [Spreading Happiness] 08/11/2021
Kindra Hall - Chief Storytelling Officer at SUCCESS Magazine, Keynote Speaker, and WSJ Bestselling Author of Stories That Stick [Stories That Stick] 03/11/2021
[REPLAY] Denise Lee Yohn [Culture] 01/11/2021
Dee Ann Turner - 3X Best Selling Author | International Speaker | Podcaster | CEO 27/10/2021
[REPLAY] James Dodkins [Expectations] 25/10/2021
Terry Bradley - Senior Vice President | Director of Client Experience at Paducah Bank [Client Experience] 20/10/2021
[REPLAY] Annette Franz [Journey Mapping] 18/10/2021
Joe DeLoss - Founder of Hot Chicken Takeover [Meaningful Experiences] 13/10/2021
[REPLAY] Nate Brown [Employee Engagement] 11/10/2021
Dan Gingiss - Author, Experience Maker [Customer Experience] 06/10/2021
[REPLAY] Rob Stevenson [Customer Service] 04/10/2021
Nancy Flowers - Vice President of Insights & Loyalty at Hagerty [Loyalty] 29/09/2021
[REPLAY] Barbara Morton [Customer Experience] 27/09/2021
Shep Hyken - Author of I'll Be Back [Retention] 22/09/2021
[REPLAY] Derek Gaunt [Tactical Empathy] 20/09/2021
Nick Glimsdahl - Host, Press 1 For Nick [Thankful] 15/09/2021
Jim Knight - Speaker, Author, Podcaster [Culture That Rocks!] 08/09/2021
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