Episode Synopsis "Ep. 2 : What's the BT customer insight strategy? ft. Georgina White & Philippa Rose"
In the second episode we were delighted to be joined by Georgina White and Philippa Rose, who spoke to us about the BT Insights Team, the challenges they face in proposition design and how Behavioural Science can provide solutions.
Listen "Ep. 2 : What's the BT customer insight strategy? ft. Georgina White & Philippa Rose"
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