With great depth of experience working in companies such as Autodesk and SAP, and armed with the knowledge of the Customer Success world, Matt discusses the skills and cross-discipline training required by CSMs to show value as quickly as possible to the customer their journey.  Spoiler alert - also includes an insightful football analogy! Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursive Twitter: https://twitter.com/precursive Facebook: https://www.facebook.com/precursive/Youtube: http://ow.ly/RPxH50Chv9k 

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