ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Playing Nice in the Talent Sandbox: Navigating Boundaries with Laura Mazzullo from Eastside Staffing"
Episode Synopsis
In this episode, Ryan Leary and William Tincup chat with Laura Mazzullo, founder of Eastside Staffing, about the nuances of talent acquisition. They tackle recruiter therapy, setting boundaries for both hiring managers and candidates, and the pivotal role of external staffing firms as companies scale.
Takeaways
Working with HR clients can be challenging due to the embarrassment factor and the perception that they should be able to handle recruitment themselves.
Clients may feel shame or guilt about needing external help, but it's important to remind them that it's not a failure and that external expertise can be valuable.
Teaching and educating clients can be beneficial, but it's crucial to focus on delivering results and outcomes rather than getting clients to understand the intricacies of the process.
Setting clear boundaries and not taking on responsibilities that are not yours is essential to maintaining a healthy client relationship. Recruiters often struggle with confidence, especially when dealing with high-level executives or difficult conversations.
Gender can play a role in confidence levels, with women often feeling less confident in business settings.
Building confidence is a challenge for recruiters, but it is essential for success in the industry.
Guilt can influence recruiters' decision-making and their desire to please everyone.
Setting boundaries and tolerating relationships are important aspects of maintaining confidence and professional success in recruiting.
Chapters
00:00 Introduction and Pronunciation
01:40 Introducing Laura Mazzullo
03:27 Challenges of Working with HR Clients
05:27 The Embarrassment Factor
09:37 The Perception of Needing External Help
13:31 Teaching and Educating Clients
15:27 The Value of Expertise
17:54 Not Taking on Others' Responsibilities
18:43 Simplifying Proposals and Processes
19:24 Not Chasing Clients
20:33 Managing Client and Candidate Expectations
21:28 Finding the Threshold for Expectations
22:33 Prioritizing Recruiter Satisfaction
23:32 Taking Ownership of Criticism
25:18 Balancing Self-Blame and Self-Confidence
26:16 Analyzing Criticism Objectively
28:24 Educating Candidates on the Hiring Process
29:24 Understanding Different Definitions of Toxicity
30:02 The Desire for Perfectionism in Talent Acquisition
33:33 Giving Feedback to Hiring Managers
35:27 Fear of Upsetting Hiring Managers
37:44 Overcoming Fear and Insecurity
38:27 The Confidence Gap
39:14 Gender and Confidence
40:09 The Challenge of Building Confidence
40:56 The Role of Guilt
41:48 The Difficulty of Firing and Layoffs
42:14 The Importance of Remembering Our Worth
42:48 The Need for Boundaries
44:00 The Challenge of Getting Hiring Right
45:27 The Role of Guilt in Recruiting
46:33 The Pressure to Please Everyone
48:48 The Fear of Ruffling Feathers
49:50 Sticking Up for Your Expertise
51:04 The Importance of Kindness
52:24 Setting Boundaries and Tolerating Relationships
55:02 The Consequences of Over-Pleasing
55:44 The Power of Handwritten Cards
56:01 Conclusion
Learn more about your ad choices. Visit megaphone.fm/adchoices
Takeaways
Working with HR clients can be challenging due to the embarrassment factor and the perception that they should be able to handle recruitment themselves.
Clients may feel shame or guilt about needing external help, but it's important to remind them that it's not a failure and that external expertise can be valuable.
Teaching and educating clients can be beneficial, but it's crucial to focus on delivering results and outcomes rather than getting clients to understand the intricacies of the process.
Setting clear boundaries and not taking on responsibilities that are not yours is essential to maintaining a healthy client relationship. Recruiters often struggle with confidence, especially when dealing with high-level executives or difficult conversations.
Gender can play a role in confidence levels, with women often feeling less confident in business settings.
Building confidence is a challenge for recruiters, but it is essential for success in the industry.
Guilt can influence recruiters' decision-making and their desire to please everyone.
Setting boundaries and tolerating relationships are important aspects of maintaining confidence and professional success in recruiting.
Chapters
00:00 Introduction and Pronunciation
01:40 Introducing Laura Mazzullo
03:27 Challenges of Working with HR Clients
05:27 The Embarrassment Factor
09:37 The Perception of Needing External Help
13:31 Teaching and Educating Clients
15:27 The Value of Expertise
17:54 Not Taking on Others' Responsibilities
18:43 Simplifying Proposals and Processes
19:24 Not Chasing Clients
20:33 Managing Client and Candidate Expectations
21:28 Finding the Threshold for Expectations
22:33 Prioritizing Recruiter Satisfaction
23:32 Taking Ownership of Criticism
25:18 Balancing Self-Blame and Self-Confidence
26:16 Analyzing Criticism Objectively
28:24 Educating Candidates on the Hiring Process
29:24 Understanding Different Definitions of Toxicity
30:02 The Desire for Perfectionism in Talent Acquisition
33:33 Giving Feedback to Hiring Managers
35:27 Fear of Upsetting Hiring Managers
37:44 Overcoming Fear and Insecurity
38:27 The Confidence Gap
39:14 Gender and Confidence
40:09 The Challenge of Building Confidence
40:56 The Role of Guilt
41:48 The Difficulty of Firing and Layoffs
42:14 The Importance of Remembering Our Worth
42:48 The Need for Boundaries
44:00 The Challenge of Getting Hiring Right
45:27 The Role of Guilt in Recruiting
46:33 The Pressure to Please Everyone
48:48 The Fear of Ruffling Feathers
49:50 Sticking Up for Your Expertise
51:04 The Importance of Kindness
52:24 Setting Boundaries and Tolerating Relationships
55:02 The Consequences of Over-Pleasing
55:44 The Power of Handwritten Cards
56:01 Conclusion
Learn more about your ad choices. Visit megaphone.fm/adchoices
In God we trust