ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Five tips for social media crisis management"
Episode Synopsis
A quick five minute summary of five tips for social media crisis communications management.
1) Have a crisis communications plan
2) Listen, understand and learn
3) Implement good social media governance
4) Know when to respond and when not to
5) Run a simulation and rehearse everything
Or read the blog post.
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