ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "The Learning Noodle ep. 5: How does the future of learning intersect with CX?"
Episode Synopsis
Learning has to adapt to meet the needs of an organisation’s people, but at the same time there is an essential requirement to include the customer experience into it. Ben and Learning Leader, Kelly Schmidtke take a broad deep dive into the intersection between them both that touches on reskilling, CX operations and the changing expectations of customers through omni-channel approaches.
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