In this Pocket Sized Pep Talk, you'll learn:Tips on response required marketing.  Lessons learned at Disney that shaped his approach to creating magical customer experiences.Why  the concept of experience is so critical in today’s business world, especially for small businesses. Some practical ways businesses can justify premium pricing to their customers.How small businesses can compete with big brands.  Spoiler Alert:  It begins with focusing on customer retention.What are "hidden details," and why they matter even if most customers never notice them.We all need to show up, but How do you recommend businesses start showing up like no one else in their market?Vance shares a coupleof  success stories of how small businesses used his strategies to significantly increase their profits! To learn more about this guest:vance@chesapeakeservicesolutions.comwww.chesapeakeservicesolutions.com

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