In this Pocket Sized Pep Talk, high performance coach Dr. Sandra Folk discusses: How she became involved in business communication coaching.A couple quick tips covering the most important thing to remember when you communicating in writing, and speaking/presenting.Techniques for using email to communicate including moves to make before sending cold emails?  The fact that words matter is hard to disagree with but Dr. Folk goes deeper.How to deal with a negative situations in a positive way.You can find more about Dr. Folk at: www.drsandrafolk.com or email her at [email protected] 

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