In this Pocket Sized Pep Talk Rob and his guest Bob discuss:• Hi reasons for writing his book.• The loyalty that drove him to stay with Cintas for over 50 years, and how to create that level of loyalty within your organization.• Reasons for the high turnover rates being experienced, and the key factor involved. • How recognition, or a lack there of, has contributed to the turnover within organizations, and how to counteract that.• His personal mentors.• The critical need to provide measurable feedback from management to employees.It's a fascinating interview with a man who as truly walked the walk.  For more information on Bob visit his website: www.robertkohlhepp.com     

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