In this episode of PM Unfiltered, Daniel, Elizabeth, and Justin delve into one of the most contentious topics in project management: the debate between hard skills and soft skills. They explore what truly defines each, why both matter, and how the balance between technical expertise and emotional intelligence shapes the success of every project.
The crew explains why certifications and frameworks only take you so far and how skills like empathy, trust-building, and self-awareness can make or break delivery. They share real-life stories about leading teams without formal authority, managing conflict through emotional control, and fostering alignment across diverse stakeholders.
What makes this episode stand out is the perspective each host brings. Daniel highlights empathy as the key to influence, Elizabeth emphasizes language and tone as leadership tools, and Justin focuses on self-regulation as the anchor of professionalism. Together, they reveal why technical skill may start a project, but emotional intelligence sustains it through every challenge.
If you have ever wondered what separates project managers who deliver tasks from those who inspire transformation, this episode is for you. It is insightful, relatable, and full of real lessons that prove leadership is just as much about connection as it is about competence.

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