In this episode, we examine one of the toughest leadership challenges today: modernizing core operating processes while the business is flying at full speed. Legacy systems were designed for control and predictability, yet in today’s volatile environment they create drag, block innovation, and disconnect teams from the customer. Leaders must effectively rebuild the engine mid-flight because landing the plane is not an option, and failing to act puts long-term competitiveness at risk. This episode covers:  • Why legacy processes create inflexibility, customer friction, and operational bottlenecks  • What composable, modular, and data driven operating models enable in speed and resilience  • Real-world cases from Amazon, Domino’s, and ING proving mid-flight transformation is achievable  • How to start with small pilots, scale rapidly, and build cross-functional ownership  • Practical ways to overcome resistance and embed continuous improvement If you are a CEO, COO, transformation leader, or board member, this conversation clarifies how to rebuild your operating model for speed, adaptability, and customer impact while the business keeps moving. 

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