Episode 2: Jonatan Tsuff (CEO & Co-founder, Noovy)

27/08/2024 34 min

Listen "Episode 2: Jonatan Tsuff (CEO & Co-founder, Noovy)"

Episode Synopsis

In this episode I spoke to another Revenew early access user Jonatan, who is the CEO and Co-founder of the comprehensive hotel property management system Noovy.
We speak about their humble beginnings, integrating payments into their product as driven by their users and how switching to a blended fee structure was a game changer for their hotels.
Jonatan's an awesome guy with a lot of experience in the hotel space and someone that has mastered their payments challenges, with his fair share of war stories to share. I hope you enjoy this episode as much as I did.

0:00 Episode Intro
1:18 Introduction to Noovy
4:47 Noovy's origin story
7:24 Biggest challenges building Noovy
9:57 Payments at Noovy
13:55 Choosing the right PSP
15:35 Dealing with complex fee structures (IC++)
22:19 Pricing at Noovy
25:57 Trends in the PMS / Hotel Management space
27:34 Dealing with and preventing chargebacks
31:48 Jonatan's advice to growth platforms