Episode Synopsis "Management Tips for a Successful Outsourcing"

After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.

Listen "Management Tips for a Successful Outsourcing"

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