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Listen "Future of Credit Unions: Practical Strategies for Adoption and Success With Shawn Dunn"
Episode Synopsis
Shawn Dunn, VP of Data and Analytics at Washington State Employee Credit Union, discusses the unique value of credit unions compared to traditional banks. He discusses the challenges and strategies in adopting technology and AI while maintaining a human-centric approach to financial services. The conversation explores how AI enhances member experiences, the importance of data management, and the need for a collaborative industry approach to navigate the evolving financial landscape.
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