Episode Synopsis "Customer services "

Customer services

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• Coronavirus advert
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• Year 10 application
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• Market analysis and application
• Applying knowledge
• Business planning
• Competitive environment
• Assets & Liabilities
• Economies of scale
• Market failure
• ARR & AC
• Customer services
• Quality
• Cash Flow forecast
• Behavioural economics
• Finance
• Human resources
• Business operations
• Influences on Business
• Business in the real world
• GCSE Business exam answering.