In this episode you'll hear from Fred Randall, Senior Manager of Data Systems & Quality at Philadelphia Works. They dive into the crucial but often overlooked role that data plays in workforce development. Fred explains how Philadelphia Works, PA CareerLink Centers, and the state's CWDS system work together to support job seekers while ensuring compliance with changing regulations tied to federal funding streams like WIOA and TANF. He discusses the challenges and importance of data quality, the benefits of developing custom applications and automated real-time dashboards, and how all of this ultimately enables data-driven decision making to improve workforce programs and outcomes in the Philadelphia region. 

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