barcodes, automation + how often you need to dry clean your blazer

07/08/2025 40 min

Listen "barcodes, automation + how often you need to dry clean your blazer"

Episode Synopsis

This episode is not about hangers and ticket stubs. It is about barcoded garments, AI-inspired workflows, and the quiet tech revolution happening inside a nearly 100-year-old business.I sit down with Linley McConnell, VP of Gibson’s Cleaners, to talk about how she is reinventing an iconic Toronto family brand with automation, sustainability, and a very chic approach to customer care.We get into her pivot from consulting and media, the reality of imposter syndrome, and what it really takes to modernize a legacy business people rarely associate with innovation.In the lifestyle segment, we rapid-fire through eucalyptus Equinox towels, capsule wardrobes, how often you actually need to dry clean a blazer, and the age-old debate: is folding your clothes ruining your week?Follow Linley! Instagram: @laundrywithlinleyTikTok: @laundrywithlinley