When Apple brought accessibility to the Mac, and later, the iPhone, Jonathan Mosen was a skeptic. But unlike a lot of them, Jonathan could back up his point of view. He's spent his career working in assistive technology, both as an advocate and product reviewer, and as an employee of companies that make it. He has many fans, and is a lightning rod for plenty of others in the blindness community. When I interviewed Jonathan for "36 Seconds that Changed Everything: How the iPhone Learned to Talk," I didn't expect that his journey from critic to iPhone owner and book author would form such a neat arc in the story.

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