Dhruv is the Co-Founder/CEO of ShipBob, the leading global omni-fulfillment platform designed to provide small and medium-sized businesses access to best-in-class supply chain and fulfillment capabilities.Dhruv started ShipBob in his Chicago apartment in 2014, and has scaled it today to over 7,000 e-commerce brands, with fulfillment centers around the world. They’ve raised $300m+ and have achieved a $1B valuation.In this episode we discuss:Going from an Electrical Engineering PhD to building things How did you end up building things?What were some early ideas and products you tested?What led you to the problem you’re solving with ShipBob?How did you build conviction to quit your job and start ShipBob?Founding ShipBob and finding Product Market Fit What was the problem you were trying to solve?What was your initial solution?How does third party logistics work and what was new about ShipBob?How did you solution evolve over time?How important was timing with e-commerce wave and how did you approach competition?What were some of the biggest inflection points that drive growth?When did you know you had strong product market fit?Approach to blitz-scaling How did you approach scaling an operations heavy business?What was your approach to getting the unit economics right before scaling?How did you approach fundraising and finding the right partners for your business?How did you approach blitz-scaling and how did you evolve your role as a leader?What advice do you have for founders making the transition from pre to post PMF mode?Logistics market and recent disruptions What are some of the challenges you and your customers are facing?What have been some of the recent headwinds and tailwinds for e-commerce brands?Closeout questions What is the most challenging/difficult feedback you’ve received — how have you processed it and incorporated it going forward?What are you optimizing for at this point in your career and how has that evolved over time?What are your superpowers that you find yourself leaning on often?LinksLearn more about ShipBobFollow ShipBob on TwitterHit subscribe to keep up with new episodes!Follow Ashish and Zane on Twitter for summariesClick here to give feedback — it only takes a minute

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