Customer Focus is Everything | Ep 18

Paradigm Playbook
26/07/2022 16 min Temporada 1 Episodio 18
Customer Focus is Everything | Ep 18

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Episode Synopsis

Today we’re discussing:  Customer Focus is Everything.Our inspiration comes from Raving Fans –A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles.Blanchard says - Your customers are only satisfied because their expectations are so low and because no one else is doing better.  Just having satisfied customers isn’t good enough anymore.  If you really want a booming business, you have to create Raving Fans. Follow us: Paradigm PlaybookInstagramFacebookYouTube

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