Has communication in banks, financial institutions, and insurance companies turned into a Wild West? Join Christie H. Kristensen, Co-Founder of Pantrium, as she moderates a dynamic debate with industry experts Jenny Gafner (Ikano Bank), Kristina Lunde (Norli Liv og Pension), and Casper Bech Andersen (Quadient). Together, they unpack the complexity of streamlining communication in highly digitalised sectors like banking and financial services - exploring how organisations can move from scattered systems and siloed ownership toward a unified, customer-centric communication strategy.Key themes include:The challenges of fragmented digital communicationHow to balance AI and automation with the human touchBreaking down internal silos and fostering collaborationEmpowering business users and engaging end-users in system decisionsBuilding communication strategies that truly drive loyalty and trustDon’t miss this lively and insightful conversation hosted during Quadient Innovation Day Copenhagen 2025, where Pantrium proudly served as media partner.

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