In this episode, Bhavin Doshi interviews Alagu Muthuraman, co-founder at Peoplebox, about a production issue they faced with collaborative editing. They discuss the challenges of debugging an issue that is hard to reproduce and the stress management required during such incidents. Alagu shares his experiences and strategies for staying calm and strategic in high-pressure situations. He emphasizes the importance of creating a safe space for the team, buying time to fix the issue, and normalizing the situation by sharing stories of similar incidents. He also advises young engineers to be prepared for stressful situations and to focus on learning and growth. In this conversation, Bhavin Doshi shares insights on handling stress and improving performance in high-pressure situations. He discusses different approaches in crisis situations and emphasizes the importance of reflecting on incidents and learning from them. Bhavin also highlights the need for creating playbooks to handle incidents effectively and taking responsibility for mistakes. He suggests participating in SOS calls to gain wisdom and emphasizes the importance of mutual empathy and transparency. Bhavin concludes by stating that early career experiences in managing incidents can be valuable for personal growth.

This episode is also available as podcast on all major platforms, including Spotify, Apple Podcasts, and Amazon Music.

This episode's sponsor is ⁠⁠⁠BlueJay by 10xEngg⁠⁠⁠, they are building a very promising product "Bluejay" that makes it easier for developers to create and manage alerts. If you aren't using them, you are missing out!! It automatically handles the creation of alerts and adds a ton of intelligence to them going forward! Request a demo from them TODAY!

Chapters in this video:
00:00 Introduction and Background
05:17 The Issue with Collaborative Editing
08:34 Identifying the Root Cause
16:11 Debugging the Issue
25:17 The Impact and Panic
30:36 Managing Panic and Staying Strategic
41:52 Advice for Young Engineers
50:28 Handling Stress and Improving Performance
51:43 Different Approaches in Crisis Situations
52:38 Reflecting on Incidents and Learning from Them
54:08 Creating Playbooks for Handling Incidents
57:03 Taking Responsibility and Apologizing
58:27 Participating in SOS to Gain Wisdom
59:25 Mutual Empathy and Transparency
01:02:16 Responsibility at Different Levels
01:03:11 Early Career Experiences as a Gift


Find me on other platforms:
LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/bkdonline/⁠⁠⁠⁠
Twitter: ⁠⁠⁠⁠https://twitter.com/PakkaNimbu⁠⁠⁠⁠
Telegram: ⁠⁠⁠⁠https://t.me/pakkanimbu⁠⁠⁠⁠
Youtube: ⁠https://youtube.com/@pakkanimbu⁠

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