This week’s key takeaway: Switching to a 4-day work week, with Iain Kippen   Episode intro:  Our guest this week is a real innovator, and his shop (Bissell’s Paint & Panel in Queensland) is a multiple winner at our very own Paint & Panel Body Shop Awards.   Iain Kippen worked in a number of different industries before he ended up in collision repair. This helped him to see the wood from the trees and do things a different way, most notably giving his employees Fridays off and INCREASING productivity and profitability. Iain tells us how he achieved what many would think impossible - this one really isn’t to be missed!   In this week’s episode you will learn: -How Iain fell into the automotive sector and made it work -The difference between collision repair and other sectors -The importance of transparency -How Iain systemised his processes -The optimum number of cars for profitability -The best KPIs to measure in a body shop -How many cars you should be processing per day -Why personality is more important than skills -How to deliver the 4-day work week   Show links: ** Bissell’s Paint & Panel: https://www.bissellspaintandpanel.com/ ** Paint & Panel Body Shop Awards, Nov 17th in Queensland, nominations open in May ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: [email protected] ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.  

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