When firms expand their operations, they shouldn't have to compromise fast and secure communication with physical mail. Digital Mail is one part of this solution. By scanning mail into a document management system, firms rely less on stationary mailrooms and eliminate the time-consuming tasks of receiving mail.   The second part is the unique partnership needed to implement and successfully adapt it to meet the needs of each client.   Operations Manager Kimberly Hamamoto discusses IST's collaborative partnership with a multi-campus firm in California, optimizing a Digital Mail application and pairing it with IST specialists to keep the mail moving and service elevated. 

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