#95: Outbound Sales Lift host Tyler Lindley outlines his 5 pillars of SDR management — hiring, onboarding and training, coaching, data and reporting, and leadership. He explores what successful SDR managers should focus on, starting with the vetting process when hiring new sales reps and continuing through everyday coaching responsibilities from core sales skills to mindset coaching.<br>Tyler shares advice from his experience managing SDRs to ensure that future leaders are equipped with both the soft and hard skills needed to train and coach teams to achieve their goals.<br>EPISODE HIGHLIGHTS<br>[1:03]: Hiring new sales repsSpecific qualities SDR managers should look for during the hiring processWho should be involved in hiringTips for questions and exercises that will uncover traits sales reps should (and shouldn’t) have to be successful[4:55]: Onboarding & TrainingHow to set new SDRs up for success at the outsetTyler explains the difference between training and coaching[7:41] Coaching SDRsAdvice for SDR managers coaching reps in specific skills such as cold callingSkills coaching versus mindset coaching[12:21] Sales Data & ReportingSDR managers need to stay connected to the dataWhy tracking every sales metric possible isn’t always the best path forward[14:59] Leadership as an SDR ManagerMoving into the SDR manager role after being a top performing SDRConsidering your team above your individual performanceBeing fulfilled by team success

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