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Listen "S01E03: Digital Government and the Digital Experience: A Peek into the Future"
Episode Synopsis
Digital, data-driven processes have never been more important to a mission's success. This serves as a call to action for departments, agencies, and leaders from across the public sector to adopt digital best practices and transform their services, keeping the mission relevant. Paul Greenberg, industry analyst and author of several books, joins us to discuss this future of CRM in government, and resulting impacts on current IT investment strategies.
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