Optimizing Uncertainty: Mastering Emotional Intelligence and Empathy in Financial Advising with Dr. Naomi Win

03/10/2024 43 min Episodio 112
Optimizing Uncertainty: Mastering Emotional Intelligence and Empathy in Financial Advising with Dr. Naomi Win

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Episode Synopsis

Scott was joined by Dr. Naomi Win virtually for a discussion on behavioral finance and how psychology plays into financial decision making. Dr. Win draws on clinical practice and current research to clarify the psychological factors that shape decision-making. By mapping the cognitive and emotional drivers that define financial behaviors, she upskills those seeking adaptive strategies to enhance well-being and wealth.In this episode you will learn the following:1. The importance of understanding clients' emotional responses to financial matters.2. The role of ego in financial advising.3. Intolerance of Uncertainty4. Ways for advisors to enhance their empathy and communication skills. Connect with Scott on LinkedInConnect with Naomi on LinkedInFor more on The Optimized Advisor Podcast click here  Follow us on LinkedInFollow us on InstagramFollow us on Facebook
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