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Listen "38. Jean Grossman and Laura Scavone"
Episode Synopsis
We clock in with Jean Grossman, President at Merry Maids, and Laura Scavone, Chief People Officer at Smoothie King. We discuss the factors that create a good relationship between franchisees and franchisors, and how technology fits into the mix. We also talk about how franchisees and franchisors can better collaborate around hiring and retention.
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