David Dorf, Head of Retail Industry Solutions at AWS, joins Omni Talk to break down how Agentic AI—the next evolution beyond generative AI—is poised to reshape the retail industry. From recommendations and virtual analysts to autonomous shopping assistants, David shares real-world retail examples already in use today. Plus, he explains why the next frontier may be agent-optimized websites and what that means for advertising, loyalty, and even SEO.

💡 Key Moments:

0:21 – What is Agentic AI? How it differs from generative AI
1:36 – Real-world use cases: Amazon’s $260M in savings from AI agents
2:14 – Tapestry’s agent-powered data assistant
2:42 – AI recommending tires based on car type and usage
3:28 – Agents navigating browsers: Instacart demo and implications
4:30 – What happens to advertising and loyalty when agents shop for us?
5:41 – Advice for retailers: start small, focus on ROI and automation

📍 Don’t miss this mind-blowing 5-minute masterclass on the future of AI in retail.

#AgenticAI #RetailInnovation #AWS #GenerativeAI #RetailTechnology #OpenAI #FutureOfRetail #AIinRetail #Automation #AIshopping #RetailStrategy #OmniTalk #DavidDorf #Anthropic #RetailTrends2025

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