It’s Not Just Words: Communication That Heals, Protects, and Connects

05/09/2025 41 min

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Episode Synopsis

In nursing, your most powerful skill isn’t a procedure or a piece of equipment—it’s communication. In this episode, Claire & Tammie dive into the ways words (and silence) can heal, protect, and connect. From patient safety to trust-building, therapeutic interactions to professional teamwork, we’ll unpack why communication is more than small talk—it’s clinical care.You’ll learn:Why miscommunication is one of the top causes of medical errors—and how to prevent it.The toolbox of communication styles every nurse must master: verbal, nonverbal, electronic, symbolic, and metacommunication.How to use structured tools like ISBAR-R, teach-back, and clarifying techniques to advocate for your clients and protect your license.What not to say—false reassurance, minimizing feelings, or charting errors that can turn into courtroom nightmares.How culture, development, and professionalism shape every interaction from bedside to boardroom.Packed with real-world examples, NCLEX prep, and even a few charting bloopers that will make you laugh out loud, this episode proves that communication isn’t an “extra” skill—it’s the foundation of safe, effective, and compassionate nursing practice.Because in nursing, it’s not just words—it’s clinical care.