Can Incentives Increase Member Engagement?

20/08/2018 19 min Episodio 11
Can Incentives Increase Member Engagement?

Listen "Can Incentives Increase Member Engagement?"

Episode Synopsis

Dr. Steve Feyrer-Melk and Matt Essex join Phil Beene to talk about the science of where motivation comes from and the factors that influence readiness for change (1:46), the effect financial incentives have on motivation and how they can torpedo long term engagement (6:09), how a trusting relationship with a health professional impacts changes the engagement calculus (9:39), and how managers of population health management programs can misalign incentives from the top down by using the wrong KPIs for team performance across the board (10:54). Hosted on Acast. See acast.com/privacy for more information.