Global Regulation Tomorrow Plus: Update on the FCA’s approach to vulnerable customers

NRF Global Regulation Tomorrow Podcast
22/05/2025 11 min
Global Regulation Tomorrow Plus: Update on the FCA’s approach to vulnerable customers

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Episode Synopsis

In our latest Global Regulation Tomorrow Plus podcast, Matthew Gregory and Simon Lovegrove discuss recent developments regarding vulnerable customers including the FCA’s multi-firm reviews on vulnerability and how retail banks and building societies approach customers in vulnerable circumstances that involve bereavement and power of attorney.

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