Episode Synopsis "Podcast 3 - Is your loyalty program making your customers disloyal?"

Bridget and Gary dig into customer loyalty and in particular customer loyalty programs and what that means for consumers - can loyalty programs actually create disloyalty. They also explore how these programs impact employees.

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More episodes of the podcast Nothing Constant

• Podcast 5 - To bot or not to bot? That is the question.
• Podcast 4: Employee retention in a time of low unemployment.
• Podcast 3 - Is your loyalty program making your customers disloyal?