Episode Synopsis "The Client is Always Right!"

While the demands placed on the in-house team can sometimes be unreasonable and untenable, as a cost-center within the business, the views and perspectives of the internal client do matter and can be leveraged to demonstrate functional value. In this podcast interview, we connect with Sally Dyson, Founder and Director of Firm Sense as she shares her perspectives on why in-house department leaders should embrace the power of deep listening.

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