CX Talks: A killer user experience

11/12/2019 11 min
CX Talks: A killer user experience

Listen "CX Talks: A killer user experience"

Episode Synopsis

This weeks episode is a discussion framed around user experience in the healthcare industry. Tom Carpenter is joined by Lawrence Alfred where they talk about designing solutions keeping in mind all those impacted by the solution, not just the users.

We thank Dr Gyles Morrison for his article 'Bad Healthcare UX is Killing People' which invoked a series of discussions around the topic of user experience and people experience.

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Episode article link:
https://medium.com/@drgylesmorrison/bad-healthcare-ux-is-still-killing-people-be3270f281b3