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Listen "Forced Joy"
Episode Synopsis
Virginia and Laura talk about a disturbing new corporate trend, Morrissey and KDGE, and why they don't want cutesey phrases written on their Starbucks cups.References:‘Forced Joy’ Is a Miserable Corporate Trend: Beth KowittJapan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push: Fran LuTiffany Workers Mock Forced 'Joy' That Exacerbated Staff Exits: BloombergAre You Happy Yet? The Dysfunction Of Forced Joy And Toxic Positivity: Vibhas Ratanjee
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