Will Johns from ClaimRight joins Phil for a robust conversation around claims management. This episode touches on the key elements involved in a building a claims process, dealing with complex claims, protecting yourself as an adviser and more.Are you in the advice industry? Join the My Risk Adviser Facebook community: https://www.facebook.com/groups/myriskadviserMy Risk Adviser is hosted by Phil Thompson.We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast. Hosted on Acast. See acast.com/privacy for more information.

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