Listen "13. Don't let your customers dictate what's important"
Episode Synopsis
Wouldn't it be nice if a ticket got worked on right away by the same person from the start of the ticket till the end? I think we can all say that it would be the perfect scenario but unrealistic if you don't have the team or it's a particularly busy day. So how do you dictate what is important? In this episode, we cover how to navigate what is important so that your customers, employees, and business get the best possible experience.
Make sure to checkout ServiceTree Connect and get a free 30 day trial. Learn more here:
https://service-tree.com
Make sure to checkout ServiceTree Connect and get a free 30 day trial. Learn more here:
https://service-tree.com
More episodes of the podcast MSP Power Up
3. You are doing it WRONG!
12/10/2023
2. You Hate this Dirty Word
12/10/2023
1. Authenticate the Authenticator
15/09/2023
16. Tech to Endpoint Ratio
28/12/2020
15. When is $30 really $43?
14/09/2020
14. Integrity is worth more than money
08/09/2020
10. Customer Service and the Seesaw Effect
06/07/2020
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.