Episode Synopsis "Meeting Customer Expectations in a Digital Era"

Lori Wittman of Cox Automotive gives dealers advice on how to meet rising customer expectations in a digital era.

Listen "Meeting Customer Expectations in a Digital Era"

More episodes of the podcast Motorcycle & Powersports News Podcast

• Embracing Opportunity Leads to Dealership Profitability
• Synch-ing Up Motorcycle Dealership's Consumer Finance Offerings
• Shop Talk: A Farewell to Sales
• How to Make Resolutions to Determine Your Income in 2021
• Automatic Distributors: The Method to Success
• Petition to Revive Dealership Drives Thousands of Signatures
• Shop Talk: Check Behind The Couch
• Go Anywhere with ARGO
• Time Management: 15 Minutes a Day
• Inventory, Process & The Customer Experience Post COVID-19
• Direct Mail Marketing and The 98% Solution
• Universal Law & Training
• The Importance of Powersports Diagnostic Scan Tools
• Improving Database Marketing Strategies During COVID-19
• V-Twin Q1 Market Update
• Dealership Do Overs
• Powersports Dealership Virus Lessons
• Side-by-Side Market Update During COVID-19
• Shop Talk: The Importance of Practice
• Staying Positive During COVID-19
• PSXDigital: Online Courses Available During COVID-19
• Shop Talk: Superstar
• Dealership Reviews & Texting
• Shop Talk: Resolutions
• Celebrity Status: Improving the Customer Experience & Follow-Up
• Apparel Pro: Textile Jackets & Zippers
• Shop Talk: Outside Experts
• Winter Service & Storage
• Apparel Pro: Knee Braces
• Identifying The 1st Time Rider
• Apparel Pro: Balaclavas
• Online Auctions
• 2020 Snow Forecast
• Technology: Challenges Lead to Changes
• 2019 Summer Market Update
• Tech Tips: Fork Service
• Versatile Tires
• Apparel Pro: Motorcycle Armor
• FLY Racing Summer Camp 2019
• HJC German Grand Prix
• Apparel Pro: Racing Suits
• Social Media Marketing
• Tech Tips: ADV Motorcycles
• Destination Dealership: Spyke's KTM
• Apparel Pro: Leather Jackets
• F&I: Smart Desking
• Tapping into the Adventure Segment
• Fay Myers Motorcycle World
• F&I: Helping the Online Customer
• Destination Dealership: Cycle City Inc.
• F&I: Vehicle Leasing Made Easy
• Fishing and PWCs
• Apparel Pro: Full-Face Helmets
• ATV/UTV Market Update
• Destination Dealership: Euro Cycles of Central Florida
• Video Advertising for Dealers
• Meeting Customer Expectations in a Digital Era