Episode 295: Upsetting the Cult of Comfort

Mortgage Manager Playbook
21/04/2025 21 min Episodio 295
Episode 295: Upsetting the Cult of Comfort

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Episode Synopsis

Michael Cush, Owner, Mortgage Startup Consulting. Highlights include: mortgage industry resists change—and it’s dangerous; AI and outside forces are disrupting the status quo; industry still doesn’t prioritize customer experience; executives are not preparing for the future and bold, not incremental, change is needed. Mike is a 25 year mortgage veteran.

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