What is more important: price or quality? Many intellectuals would argue quality, and Phil agrees. By ensuring top quality service and working quickly and efficiently to fix problems, we can expect higher demand and customer satisfaction. Tune in as we explore the issue of fee compression in today's wealth management industry, noting how advisors should view it as an opportunity to better serve their clients rather than as a personal loss. Resources: Please send comments, questions, and feedback to: [email protected] Please send First Friday Feedback submissions to: [email protected] References: Benjamin Franklin quote: https://bit.ly/2IHXfTd Price & value quote as related to the wealth management industry: https://bit.ly/2IZX3y7

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