Referencing "The Goal", a novel by Eliyahou Goldratt, Phil acknowledges that when working to make improvements in your business, sometimes the most important plan of action is to simply refocus on the basics. Desired outcomes are only attainable if the root causes are identified and polished first. Today's episode highlights four vital areas of concentration that every leader must focus on in order to push a company towards success: culture, connections, operations, and financials. Perfect these, and the rest will follow. References: "The Goal" by Eliyahou Goldratt: http://ht.ly/sJgN30jr5Q4 Resources: Please send comments, questions, and feedback to: [email protected] Please send First Friday Feedback submissions to: [email protected]

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