As a frequent flyer, Phil navigates the airport with ease. However, his recent travel experience was "one of those days that tests us." He finally boarded the flight physically and mentally exhausted; things were not going well for him. Then, he met Summer. Our attitude and actions can transform another person's day, and Summer did just that. Listen in to hear the whole story and find out who Summer is.   Resources: Delta Air Lines https://www.delta.com/   Please send Comments, Questions, and Feedback to: [email protected] Please send First Friday Feedback submissions to: [email protected]

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