This fast food restaurant in Dickson in Canberra is definitely NOT accessible to wheelchair users unless they have your own portable ramp. Because there’s a dedicated disabled toilet inside the restaurant BUT people in wheelchairs can’t access the restaurant due to a step going into the restaurant from outside on the street and it’s exactly the same situation for Subway a couple doors away too where they also have a step going into their restaurant too! They have a dedicated disabled bathroom inside Oporto which is fine for people who have a mobility walker or are using a walking stick as you can just step up onto the step and open the doors which opens outwards. Then inside the disabled bathroom the lock on the actual door doesn’t work where the door handle is so there’s a latch just above the door handle that people can lock the door that way but if you are in a wheelchair it’s too high up if you are in a sitting position but you wouldn’t be able to get into the restaurant in the first place unless you’ve got a portable ramp with you! I was surprised to see a dedicated disabled bathroom in this store even though it’s not really accessible from the street! I mentioned it to the management and they agreed with me which was great to see but I still highly recommend going to another store instead of this one! There’s another store in the city opposite the Canberra Centre which is 100% accessible due to the store being street level and has automatic glass doors and everything is flat. So I suggest visiting this store instead of the store in Dickson!

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