Listen "Key things to look out for when hiring for Customer Success"
Episode Synopsis
Hiring a Customer Success Manager (CSM) is crucial for ensuring customer satisfaction, retention, and growth of your current customer base. Without a healthy state of your current revenue, you will not be able to maximize the impact that your TOFU (Top of the funnel activities) will have to your bottomline. Which is why hiring for this role is crucial for success of your business.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.