Join us for a Shifter to talk about the Points of Service at a restaurant. This is a very basic concept, but mastering this in your business will make the guest experience INCREDIBLE, which is absolutely key to your bottom line. Master the guest experience and increase your return business and bottom line. Points of ServiceGreeting - At the door and by the ServerDrink Order & Check BackApps or Food Order & Check BackDrink Refill Clear Dirty Plates & DessertDrop Check & Run Payment MethodGoodbye & Invitation BackAlso key: Manage time expectations for Guests. If something is delayed, let them know! Communication is key. 

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