We live in the digital age, the information age, the era of Big Data, where technology is central to so many aspects of life and business. Technology can be a disruptive force but it also drives change and innovation, creating more modern and efficient businesses... and more satisfied customers. But if you think technology is what lies at the heart of Digital Transformation, think again. Forrester's Michael Barnes and CBA's Will Mailer share valuable insights on the true driving force behind Digital Transformation, the megatrend that keeps on keeping on. Visit salesforce.com/360See omnystudio.com/listener for privacy information.

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