Episode Overview:In this episode of the Marketing in the Age of AI Podcast's AI Agent Series, we delve into the transformative world of AI and smart tools in small business marketing. Host Emanuel Rose welcomes Craig Poulton, the innovative founder of SmartDesk CRM, who shares his fascinating journey from the early days of hand-coding websites to leading a powerful CRM platform tailored for SMBs. 👉 Don’t miss this insider look at how SmartDesk is revolutionizing lead generation, sales, and customer service while keeping the focus on human-centric marketing strategies.What You'll Learn:The evolution and rise of SmartDesk CRM for small businesses 🚀How to streamline lead gen and customer service with CRM toolsWhy AI enhances rather than replaces human marketing strategiesTips for migrating and maximizing value from a CRMInsights into AI-driven content development and moreFeatured Guest:Craig Poulton, Founder of SmartDesk CRM, brings over two decades of digital growth experience. Learn how Craig and his platform provide enterprise-level CRM tools at startup-friendly prices, empowering small businesses to achieve bigger marketing goals.Episode Highlights:Craig's journey from coding websites in the ‘90s to building all-in-one CRM solutionsThe importance of a robust CRM in managing sales, leads, and customer servicesLearn why a solid CRM is essential over spreadsheets and sticky notes 📝Explore innovative AI integrations in marketing and CRMsDiscussing future innovations and Craig’s perspective on AI ethics in businessConnect and Explore More:Connect with Emanuel Rose:LinkedIn: https://www.linkedin.com/in/b2b-leadgeneration/Instagram: https://www.instagram.com/emanuelroseauthor/Facebook: https://www.facebook.com/EmanuelRoseAuthorYouTube: https://www.youtube.com/@marketingintheageofai-ec6fxConnect with Craig Poulton:LinkedIn: https://www.linkedin.com/in/craigpoulton/Website: http://www.smartdeskcrm.comEmail: [email protected] Reading or Resources:For more insights, check out our comprehensive blog post on rewriting the rules of marketing with AI and CRM innovation: Blog Post LinkDiscover Emanuel's book, "Authentic Marketing in the Age of AI" at https://emanuelrose.com/product/authentic-marketing-in-the-age-of-ai/Don't forget to subscribe to our channel, like this video, and leave a comment on how you plan to integrate AI into your marketing strategies!#SmartCRM #AIinMarketing #MarketingTools #SmallBusinessSuccess #EmanuelRose #CraigPoulton #SmartDeskCRM #Innovation #CustomerService #LeadGeneration

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