Encore Episode: Getting Feedback From Your Clients

02/07/2024 14 min Temporada 1 Episodio 28

Listen "Encore Episode: Getting Feedback From Your Clients"

Episode Synopsis

This week on Management Mastery we discuss getting feedback from your clients. As we have said in previous episodes, you always have at least two bosses: Your immediate supervisor and your client or clients. And everyone has clients.  Being able to get honest feedback from your client is critical to your success as a manager.  In this episode we discuss the benefits of getting honest feedback from clients and how to build the kind of open and trusting relationship with a client that encourages that kind of feedback. We also talk about how to have a fruitful feedback conversation with a client and how to follow up such a meeting.